I design complex products from architecture to interaction. Right now that means figuring out how humans and AI learn to trust each other.
OLYMPUS
NovaMed Endowriter
Strategic Medical Vision
2025
Novamed Report is a next-generation medical procedure documentation system for Endoscopy. It transforms how endoscopists capture and report clinical findings by integrating AI-assisted transcription, voice dictation, and intelligent automation into a unified, physician-controlled workflow.
WHOOP
Battery Pack Manager
Companion Desktop Application
2022
Whoop shipped 150K battery packs with a firmware defect. The options were a $2.2M recall or finding another way. I designed a desktop companion app that not only fixed the problem but gave customers features they'd been asking for. What started as damage control became a product moment.
WHOOP
Obermartin Design System
Comprehensive Product Language + Design System
2022
A comprehensive design system and product language for the Whoop app, created to ensure visual brand consistency and enable design and development teams to scale features effectively, resulting in significant time and cost savings.
AGERO
Customer Roadside Portal
Mobile Web App
2021
When you're stranded on the side of the road, the last thing you need is an opaque, outdated system telling you help is "on the way." At Agero, I came up with a vision and strategy to rebuild the entire customer experience from the ground up, consolidating three legacy platforms into one. Then figured out how to turn it into a revenue channel, including $650K in six months of new revenue.
AGERO
Live Event + Dispatch Map
Interactive Platform and Installation
2019
Multiple platform case study covering two parts: a Live Event Map (a real-time data display showing national US coverage and transparent NPS reviews for clients) and an Interactive Dispatch Portal (a visual tool for large towing companies to manage and dispatch tow trucks, optimizing routes for fuel savings and job stacking).
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