Professional Experience

Strategic Product Design Leader with 15+ years solving complex interface challenges and scaling design systems for Amazon, Olympus, and WHOOP. Expert in architecting sophisticated multi-user experiences, translating intricate workflows into intuitive interfaces, and building design systems that handle complexity at scale. Proven track record delivering measurable business impact: $1.2M+ annual savings, 48% increase in customer retention, and scalable design systems for teams. Recognized for transforming complex clinical workflows, multi-platform ecosystems, and enterprise-scale interfaces into elegant, user-centered solutions.

Olympus Medical

Lead Product Designer | Boston, MA

Platform-level design lead for gastroenterology clinical software serving 500+ physicians across 12 hospital systems. Cross-squad design influence across 14 designers and 7 researchers. 

2023 - Now

Strategic Design Leadership

  • Reduced average procedure report time by 27% (3.25 minutes), saving 240+ physician hours weekly across hospital departments, by leading a comprehensive redesign of the Report Generation product grounded in evidence-based, data-driven design patterns.
  • Architected a unified UX strategy integrating third-party voice technology and proprietary Olympus AI tools across report generation and clinical workflow products.
  • Designed multimodal AI framework combining real-time voice-to-text with predictive clinical agents, enabling autonomous report drafting with human-in-the-loop validation for high-stakes medical data.


Product Innovation & Impact

  • Reduced physician documentation time by an estimated 28% and increased AI adoption by designing Explainable AI (XAI) patterns that used progressive disclosure to surface clinical reasoning behind AI-generated suggestions, building measurable physician trust in automated workflows.
  • Mentoring 3 product designers on healthcare UX, AI product design, and complex system architecture. Contributing to design operations for a 22-person design organization.

Amazon Smart Vehicles 

L6 UX Designer | Boston, MA

End-to-end product design for Alexa automotive experiences, driving customer experience strategy across connected vehicle platforms.

2022 - 2023

Strategic Design Leadership

  • Partnered with Devices Design System team to extend Alexa design language for automotive contexts, contributing 12 new components to the central library.


Product Innovation & Impact

  • Increased customer retention by 48% and registration rates by 15% by redesigning the end-to-end vehicle connectivity experience and establishing a new system-level UX strategy for Alexa Smart Vehicles.
  • Reduced onboarding steps by 82% by redesigning the mobile setup flow into a streamlined mobile-centric experience, establishing a new design strategy adopted across the organization.
  • Eliminated dozens of redundant review hours monthly by designing new cross-functional collaboration workflows that aligned teams outside the primary Alexa organization around shared product objectives.

Whoop 

Senior Product Designer | Boston, MA

Led design across connectivity, design system, and internationalization teams for the wearable platform serving 400K+ members globally. Mentored 4 designers across product teams.

2021 - 2022

Design System Leadership

  • Saved 1,200+ engineering hours in 6 months with 89% component adoption across 5 product teams by founding the WHOOP Product Language Design System (v1.0)—shipping 45+ components, 200+ design tokens, a governance model, and training programs for 12 designers and 8 engineers.

Product Design & Business Impact

  • Reduced customer support tickets by 35% and saved $100K+/month in member experience operations costs by redesigning the end-to-end device connectivity experience.

Internationalization & Global Expansion

  • Led company’s first internationalization initiative: delivered German language support across iOS, Android, and web in 6 months, coordinating 6 product teams and 30+ features.
  • Generated $400K+ MRR and 4–8% monthly membership growth within the first quarter by creating a scalable localization framework adopted across Product and Engineering, supporting 10,000+ German members at launch.

Agero 

Senior UX Designer | Boston, MA

2018 - 2021

Kantar 

UX/UI Designer | Boston, MA

2016 - 2018